FAQs

How does the App protect my personal data?

The privacy of your data is our number one priority. AMAN design follows a decentralized approach for data storage. Therefore, AMAN stores data only on your device, not on a central database. Also, AMAN does not request any personal information or data that could lead to your identification or to breaching your privacy. For more on Data Privacy, please click here.

How will the App protect me and those around me?

AMAN protects you by keeping you notified of any overlaps that might occur between you and another user later diagnosed with COVID-19. For instance, when a user is diagnosed with COVID-19, the App allows that user to retrace her/his movements, which are stored as location data, for the 14 days preceding diagnosis. This retractable data saved solely on the user’s phone includes information such as dates, times, and places of presence. Upon consent, the diagnosed user then exports and shares the stored location data with the Ministry of Health who in turn will anonymously notify other users with a potential likelihood of exposure to the virus and encourage them to take the necessary steps to ensure their wellbeing, as well as the wellbeing of those around them.

How will the data saved on my phone be used?

There will be ONLY one use of your data. In cases where a user tests positive for COVID-19, the user/patient, and upon her/his consent, can anonymously export and share the encrypted data stored on the phone with the Ministry of Health. There, an authorised staff member will access the Ministry’s portal and send the anonymous location data to all App users across Jordan.

How accurate are the potential contact notifications?

Generally speaking, GPS might have some issues regarding accuracy. Therefore we took this in consideration and factored-in accuracy in the exposure detection algorithm and notifications. However, it is worth mentioning that you might receive a low risk of exposure notification while in fact you have been highly exposed to the virus. Therefore, we strongly recommend self-quarantine and take Covid-19 test regardless of the exposure risk level you receive on your phone.

Is using this App compulsory or voluntary?

For the time being, using AMAN is voluntary. However, we advise citizens, visitors and residents alike to download the application to help protect themselves, their families, and the country as a whole.

Will you be updating the App to include new features and functions in accordance with the situation?

Yes, there will be more updates and releases for the App. One of the features that we are working on is adding Bluetooth functionality to improve exposure detection accuracy.

Will my notifications be shared with any other party?

Just like your data, your notifications belong solely to you, and are only saved on your device. They will never be shared with any party.

How much battery will the App use?

AMAN App uses a battery-conscious location tracking component, which optimises your phone battery consumption. This component is backed by over four years of R&D; it is well-tested and performs in a wide variety of applications, such as fitness, emergency and disaster-response.

Does this App work on all smartphones?

Yes. AMAN works on all smartphones with iOS and Android operating systems.

Does the App function without activating location services?

No. The functioning of the application depends on the activation of location services. Please make sure that the location services setting on your phone is always on. Also, we recommend that you adjust your phone settings to high-accuracy location services.

Does the App operate without connection to the Internet or with weak internet signal?

The App performance and GPS accuracy will be negatively affected without Internet connection, whether through 3G/4G or Wi-Fi. Normally Internet connection improves accuracy by providing Assisted GPS to mobile phones. Also, you need an internet connection to be able to receive the anonymised patients’ location data and notify you if there is a risk of exposure to COVID-19.

Does the App consume a lot of data?

Not really. The App data consumption is minimal since the anonymous patients’ location data files that you receive for checking exposure are relatively small and in Kilobytes.

Our Partners

This work has been made possible by the generous intellectual and financial contribution of: